short term rental
Short Term Rental
General Information
Serving the Short Term Rental Community in Gilmer County, Georgia
Hotel/Motel Excise Taxes (NOT License renewals) are due by 20th of each month.
Neumo Account
(formerly GovOS)
Access Here
Citizens STR Technical Help Desk
888-751-1911
Mon - Fri
8:00am to 5:00pm EST
Can leave a message 24/7
Call this number to log a ticket for assistance with technical difficulties like “how to” do something, or “something isn’t working properly!”
Short Term Rental Complaint Line
762-543-5187
24 / 7This number is answered and monitored by Neumo.
Telephone & Email Directory
Click to view all department telephone numbers and email addresses
SHORT TERM RENTAL IMPORTANT CONTACTS
STR Department
str@gilmercounty-ga.gov
Licensing Issues or Questions
strlicense@gilmercounty-ga.gov
Hotel/MotelTax Questions
strentals@gilmercounty-ga.gov
Code Enforcement
codeenforcement@gilmercounty-ga.gov